I delivered my Giza items but the customer says the full order is incomplete — is that expected?
Yes. On multi-vendor orders, each manufacturing hub ships independently. Your delivery completes only your portion — Damietta or Alexandria items may still be in transit from other shippers.
The parent order shows partial delivery until every hub reports completion. Mark your items delivered only after handover to the customer with tracking confirmed.
If the customer calls, explain that furniture from different workshops arrives separately. Share your tracking number so they can see your leg is complete.
Add a note in the shipping comments if you expect delays on sibling shipments — Franchise Operators use this for customer communication.
