Blog posts tagged with 'catalog'

Open your shipping rate configuration in Admin. You manage only the zones linked to your shipper account — not vendor product catalogs or marketplace listings.

Update weight and distance-based rates to reflect current fuel and toll costs on your Damietta-to-Cairo corridor. Active rates apply to new orders immediately.

Large furniture items often need special handling fees. Record these in your rate tables or shipping notes so payroll can allocate your shipper dues correctly when orders complete.

Review rates seasonally — Ramadan and year-end moving periods in Egypt see higher volumes on Cairo and Giza routes.

Yes. Orders route to shippers only when a matching zone rate exists for the vendor location and customer delivery address. A missing Alexandria zone entry means orders on that route go nowhere.

Compare the vendor's governorate and the customer's city against your configured zones. Add the missing rate or ask your Franchise Operator to confirm corridor assignment.

Until the rate exists, the vendor may see the order stuck in processing even though furniture is packed and ready at their workshop.

After fixing the gap, only new orders use the updated rate — existing stuck orders may need manual reassignment through platform support.

Open Product Approve Request in Admin. Listings waiting for your decision already passed Referral review and include their notes.

Check product photos, pricing, materials, and dimensions against marketplace standards for your territory. Accept to publish the product live on the Easy Furniture storefront.

Verified vendors in your downline may receive better search placement after publishing. Encourage Damietta and Cairo workshops to complete verification before peak selling seasons.

Your approval is the final gate before shoppers see the listing. Allow one business day for review during high-volume recruitment periods.

Yes. As Franchise Operator you have final authority. Reject with notes explaining the issue — unrealistic pricing, missing safety information, or photos that do not match the described materials.

The vendor receives an email and can edit the product to address your notes. The listing stays hidden until resubmitted and approved again through the full chain.

Franchise rejection is separate from Referral rejection. Your notes are recorded for territory audit and help Referral Partners improve their first-pass reviews.

Consistent quality control across your network protects buyer trust and reduces returns from disappointed customers in Cairo and coastal governorates.

Open Product Approve Request in Admin. Pending items from your vendors appear in your queue with photos, prices, and descriptions.

Check that dimensions, materials, and photos accurately represent the furniture. Accept the listing if it meets marketplace standards — it then moves to your Franchise Operator for final approval.

Add helpful notes when accepting, such as confirming the wood type matches Damietta sourcing standards. Good notes speed up the Franchise review.

Your response time affects your partner rating. Try to review new submissions within one business day during peak seasons.

From Product Approve Request, open the listing and choose reject. Write clear notes explaining exactly what the vendor must fix — for example, add a photo with a measuring tape showing height and width.

The vendor receives an email with your notes. The product stays hidden from shoppers until they edit and resubmit. Rejection at your stage stops the request from reaching the Franchise Operator.

If the issue is repeated across multiple products from the same Alexandria workshop, schedule a call to review photography standards before they upload more items.

Constructive rejections protect your territory reputation. Buyers trust listings that passed both Referral and Franchise review.

Easy Furniture applies two limits: a platform-wide maximum number of products per vendor, and a personal quota from your installment plan. If either limit is reached, Catalog → Products → Add new will block the upload until you renew your plan or get sponsor support.

If your Referral Partner or Franchise Operator rejects a listing, you receive an email with their notes. Open Product Approve Request or edit the product directly to fix issues like missing dimension photos or incorrect wood type descriptions.

When a listing is rejected at the Referral stage, it does not reach the Franchise Operator. Fix the problems noted and save the product — a new approval request is created automatically.

If your plan expired but you still have limited or unlimited support from your sponsor, you may keep uploading within their remaining quota. Ask your Referral Partner in Giza or Alexandria to confirm your current allowance.

Every new product you add from Catalog → Products starts as unpublished. Easy Furniture sends it first to your Referral Partner for review, then to your Franchise Operator for final approval.

Your Referral Partner checks photos, dimensions, and pricing. After they accept, the request moves to your Franchise Operator. Once both approve, the product goes live and shoppers across Egypt can find it.

You also have upload limits based on your subscription plan and any support from your Referral or Franchise sponsor. Check how many products you have left before adding a large seasonal collection from Cairo showrooms.

Verified vendors tend to appear higher in search results. Allow one to three business days for the full approval chain during busy recruitment periods.