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Blog posts tagged with 'rejected'

[Franchise Operator] Product Approval: Rejecting a Listing Before It Goes Live

A Referral-approved listing has inflated pricing for an Alexandria bedroom set — can I reject it?

Yes. As Franchise Operator you have final authority. Reject with notes explaining the issue — unrealistic pricing, missing safety information, or photos that do not match the described materials.

The vendor receives an email and can edit the product to address your notes. The listing stays hidden until resubmitted and approved again through the full chain.

Franchise rejection is separate from Referral rejection. Your notes are recorded for territory audit and help Referral Partners improve their first-pass reviews.

Consistent quality control across your network protects buyer trust and reduces returns from disappointed customers in Cairo and coastal governorates.

[Franchise Operator] Getting Started: Rejecting Incomplete Vendor Verification

A Giza vendor submitted blurry documents and wrong Referral assignment — should I reject?

Yes — reject the request with clear notes explaining what is wrong. Common rejection reasons include unreadable commercial registration scans, a workshop address outside your territory, or a Referral Partner who is not authorized under your franchise.

The vendor and their Referral Partner both receive notification. The vendor can fix documents and submit a new request without losing their account.

Do not approve vendors with incorrect Referral links just to speed things up. Wrong links break commission payments and product approval routing across your entire Alexandria and Giza network.

For repeated submission problems, schedule a territory call with the Referral Partner to review onboarding standards before recruiting more workshops.

[Referral Partner] Product Approval: Rejecting a Listing and Guiding the Vendor to Fix It

A vendor listing has poor photos and wrong dimensions — how do I reject it properly?

From Product Approve Request, open the listing and choose reject. Write clear notes explaining exactly what the vendor must fix — for example, add a photo with a measuring tape showing height and width.

The vendor receives an email with your notes. The product stays hidden from shoppers until they edit and resubmit. Rejection at your stage stops the request from reaching the Franchise Operator.

If the issue is repeated across multiple products from the same Alexandria workshop, schedule a call to review photography standards before they upload more items.

Constructive rejections protect your territory reputation. Buyers trust listings that passed both Referral and Franchise review.

[Vendor] Catalog & Products: Upload Limits and What Happens When a Listing Is Rejected

Why can I not add more products, or why was my listing sent back for corrections?

Easy Furniture applies two limits: a platform-wide maximum number of products per vendor, and a personal quota from your installment plan. If either limit is reached, Catalog → Products → Add new will block the upload until you renew your plan or get sponsor support.

If your Referral Partner or Franchise Operator rejects a listing, you receive an email with their notes. Open Product Approve Request or edit the product directly to fix issues like missing dimension photos or incorrect wood type descriptions.

When a listing is rejected at the Referral stage, it does not reach the Franchise Operator. Fix the problems noted and save the product — a new approval request is created automatically.

If your plan expired but you still have limited or unlimited support from your sponsor, you may keep uploading within their remaining quota. Ask your Referral Partner in Giza or Alexandria to confirm your current allowance.

[Vendor] Getting Started: What to Do When Your Verification Request Is Rejected

My validation request was rejected — how do I fix my documents and resubmit?

Open Validation Request in Admin and read the rejection notes from your Referral Partner or Franchise Operator. Common issues include blurry commercial registration scans, a workshop address that does not match your governorate, or missing tax documents.

Gather corrected papers — for example, a clear photo of your Damietta workshop signboard or an updated commercial registration for your Giza factory — and submit a new request from the same screen.

If you believe the rejection was a mistake, contact your Referral Partner first. They can explain what is missing before you resubmit. Your Franchise Operator can also review territory records if the wrong Referral was assigned.

Until verification is approved, you can still log in and prepare product drafts, but your listings will not show the verified badge and may rank lower than verified competitors in Cairo and Alexandria search results.