A Giza vendor submitted blurry documents and wrong Referral assignment — should I reject?
Yes — reject the request with clear notes explaining what is wrong. Common rejection reasons include unreadable commercial registration scans, a workshop address outside your territory, or a Referral Partner who is not authorized under your franchise.
The vendor and their Referral Partner both receive notification. The vendor can fix documents and submit a new request without losing their account.
Do not approve vendors with incorrect Referral links just to speed things up. Wrong links break commission payments and product approval routing across your entire Alexandria and Giza network.
For repeated submission problems, schedule a territory call with the Referral Partner to review onboarding standards before recruiting more workshops.
