I am a shipper but no orders appear for my Giza routes — what am I missing?
Orders are routed to shippers based on configured zone rates linked to your account. If no rate exists for a city pair — for example Giza workshop to Alexandria buyer — orders on that route will not reach your queue.
Open your shipping rate tables and verify every corridor you expect to serve has an active entry with your shipper account selected.
Contact your Franchise Operator if you believe routes were assigned to you but orders still do not appear. They can confirm zone mapping with platform administrators.
After adding missing rates, new orders on those routes will flow to your Orders list automatically.
