Blog posts tagged with 'split-order'
I see only part of a customer's furniture order — is that normal for multi-vendor purchases?
Yes. When a customer buys from multiple vendors, Easy Furniture creates separate orders per workshop. You only see the items assigned to your shipping route — for example, Damietta pieces but not Giza items from the same checkout.
Open Orders and work from your assigned child order. Each has its own items, pickup address, and delivery destination.
Price and order total columns are hidden from shippers by design. Focus on quantities, SKUs, and delivery addresses.
Treat each split order as an independent delivery contract even when the customer received one combined receipt number.
A customer bought from two of my vendors in one checkout — which orders do I see?
When a customer buys from multiple vendors at once, Easy Furniture splits the purchase into separate orders — one per vendor. You see the child orders linked to your downline vendors, not the combined parent checkout.
Open Orders and filter by your assigned vendors. Each split order shows only the items from that workshop — for example, a Damietta table from one vendor and Giza chairs from another.
Commission and notifications are calculated on each child order separately. Both your vendors' Referral assignments are recorded when the orders are placed.
This split keeps your lead isolation intact — you never see items from vendors recruited by other Referral Partners, even in the same customer cart.
