A Giza workshop registered under another Referral Partner by mistake — can this be corrected?
The Referral Partner link is set at registration and controls product approval routing and commission payments. An incorrect link means orders and approvals go to the wrong person.
Contact your Franchise Operator immediately with the vendor's registered email and workshop name. Only the Franchise Operator or platform admin can review and correct parent assignments in the territory records.
Until the link is fixed, do not approve products or expect commission from that vendor's sales — they belong to the currently assigned Referral Partner.
To prevent future mistakes, always share your personal referral link directly with workshop owners in Cairo and Giza rather than a generic signup page.
