RSS

Blog posts tagged with 'commission'

[Franchise Operator] Payments: Downline Commissions and the 14-Day Hold

How are franchise and referral commissions calculated on orders in my territory?

When a downline vendor order is fully delivered, Easy Furniture calculates commissions for the Referral Partner and Franchise Operator based on agreed rates. Vendor dues are recorded separately.

All commission amounts enter a 14-day pending period before becoming available for withdrawal. This aligns with the customer return window across Egypt.

Split orders calculate commissions on each child order independently. A cart with Damietta and Alexandria vendors produces two payroll records.

Review payroll summaries in Admin to audit Referral commission rates and ensure they match your territory agreements before peak season.

[Referral Partner] Payments: When Your Referral Commissions Become Available

My downline vendor completed sales — when do I receive my referral commission?

Referral commission is calculated automatically when a downline vendor's order is fully delivered. The amount is based on the commission rate set for your partnership.

Like vendor earnings, referral commissions become available 14 days after order completion. This protects the return window for customers across Cairo, Damietta, and other governorates.

Check your payroll records in Admin for pending and available amounts. Each completed order creates a separate payroll entry showing your referral share.

Commissions apply to child orders in split checkouts — each vendor's portion is calculated independently even when the customer bought from multiple workshops at once.

[Vendor] Payments: When Your Sales Earnings Become Available

I completed an order — when can I withdraw my earnings from Easy Furniture?

When a customer order is fully delivered, Easy Furniture calculates your share after deducting platform fees, referral commission, and franchise commission. This amount is recorded in your account balance.

Earnings become available for withdrawal 14 days after the order is completed. This waiting period protects buyers during the return window and gives time to resolve any delivery disputes.

Check your balance under Customers → My account or the payroll section in Admin. Pending amounts show a future date when they will move to available balance.

Your Referral Partner and Franchise Operator receive their commissions on the same order through the same payroll cycle — you do not need to pay them separately.