How do I prepare my Alexandria bedroom order for the shipper to collect?
Once your order is ready, make sure every piece is wrapped and protected for transport. Label boxes or pallets with the order number visible from outside.
The assigned shipper sees your order in their Admin panel under Orders. They will arrange pickup from your workshop or showroom. Keep your phone available on pickup day.
You do not enter tracking numbers yourself — the shipping company adds the tracking number and shipping fees when they mark the shipment as shipped. The customer receives updates automatically.
For large items like Damietta dining tables, confirm elevator and doorway measurements with the customer address before the shipper loads the truck.
