Blog posts tagged with 'territory'

When a return dispute escalates beyond the Referral Partner, you review evidence from the vendor, shipper, and customer. Open the order in Orders and read all notes and photos.

Assign cost shares based on responsibility — listing inaccuracy falls on the vendor and possibly Referral if they approved a flawed listing. Transport damage falls primarily on the shipper.

Your decision adjusts payroll records for vendor dues, Referral commission, Franchise commission, and shipper fees. All parties receive notification.

Fair and fast decisions protect territory reputation. Delayed return resolution hurts repeat buyers in coastal governorates.

When a customer order is placed, Easy Furniture notifies the vendor, their Referral Partner, and you as the Franchise Operator. Each party sees the orders assigned to their role.

Open Orders to monitor all downline activity across Damietta workshops, Cairo showrooms, and Giza factories in your territory. You have broader visibility than individual Referral Partners.

For multi-vendor checkouts, notifications fire on each split child order. Track them separately — one vendor may ship while another is still preparing.

Use order notifications to spot slow fulfillment early and support Referral Partners before customers escalate complaints.

Open Validation Request in Admin to see pending requests from vendors in your franchise territory. Each request includes commercial registration, workshop photos, and the assigned Referral Partner.

Verify that the workshop address matches the claimed governorate, the Referral Partner link is correct, and documents are readable. Approve if everything checks out — the vendor receives a confirmation email.

Your approval is an important step, but the final verified badge on the storefront requires platform administrator approval after yours. Until then, the vendor can operate but may rank lower in search.

Process requests within 48 hours when possible. Slow verification delays product uploads and hurts competitiveness against verified Cairo showrooms.