Blog posts tagged with 'cairo'

Referral commission is calculated automatically when a downline vendor's order is fully delivered. The amount is based on the commission rate set for your partnership.

Like vendor earnings, referral commissions become available 14 days after order completion. This protects the return window for customers across Cairo, Damietta, and other governorates.

Check your payroll records in Admin for pending and available amounts. Each completed order creates a separate payroll entry showing your referral share.

Commissions apply to child orders in split checkouts — each vendor's portion is calculated independently even when the customer bought from multiple workshops at once.

First confirm the vendor is linked to you as their Referral Partner. Orders from vendors parented under another Referral will never appear in your list, even if you helped with the sale informally.

For multi-vendor checkouts, look for the child order number — not the main receipt number the customer sees. Child orders are the ones assigned to Referral Partners.

If the vendor was recently transferred to your downline, only new orders after the link correction will appear. Past orders stay with the previous Referral Partner.

Contact your Franchise Operator with the order number. They can verify the assignment chain from vendor to Referral to Franchise in the territory records.

Open Product Approve Request in Admin. Pending items from your vendors appear in your queue with photos, prices, and descriptions.

Check that dimensions, materials, and photos accurately represent the furniture. Accept the listing if it meets marketplace standards — it then moves to your Franchise Operator for final approval.

Add helpful notes when accepting, such as confirming the wood type matches Damietta sourcing standards. Good notes speed up the Franchise review.

Your response time affects your partner rating. Try to review new submissions within one business day during peak seasons.

When a return is approved, you receive a notification by email. Open Orders to see the return status and any notes from the customer about the reason — such as wrong color or damage during delivery.

Easy Furniture allocates return costs between the vendor, shipping company, referral partner, and franchise operator based on who is responsible. If the item arrived damaged, the shipper may share the cost. If the product did not match the listing, the vendor bears more.

The shipping company typically handles pickup of the returned furniture. Keep the item in the same condition until collection.

Your earnings for that order are adjusted in the payroll record. If the 14-day withdrawal period had not passed, the pending amount is reduced automatically.

Open your payroll history in Admin and match each completed order to its payment record. Returns and partial refunds reduce your vendor dues for that order.

If an order is still within the 14-day hold period, those earnings show as pending — not yet available. Multiple orders from Cairo showroom sales may clear on different dates.

Commission rates set by your Referral Partner and Franchise Operator are applied automatically at order completion. Check with them if you believe a rate was changed recently.

If a withdrawal fails, confirm your bank details are correct in Customers → My account and contact platform support with the payroll reference number.

First check the order status in Orders. If it still shows processing and no shipment exists, contact your Franchise Operator — they can follow up with the shipping partner assigned to your route.

If the shipper collected the furniture but delivery is delayed, the shipping company should add a note explaining the delay. Customers on Cairo-to-Alexandria routes often experience traffic or scheduling gaps.

Do not mark an order as delivered yourself. Only the assigned shipper can update shipped and delivered status after entering a valid tracking number.

Keep photos of how you packed the items. If the customer later reports damage, these photos help during returns and quality dispute reviews.

Open Orders in Admin and look for orders assigned to your workshop. You will see the items, customer delivery address, and current status such as pending or processing.

Confirm you have the stock ready at your Damietta or Cairo workshop. Update the order status as you prepare the furniture. If the customer bought from multiple vendors in one checkout, you only see the items belonging to your store — Easy Furniture splits the order automatically.

When the order is ready for pickup, coordinate with the assigned shipping company. They need your items packed and labeled with the order number before collection from your workshop or showroom.

Your Referral Partner and Franchise Operator also receive notifications about new orders in your downline, but you are responsible for preparing and handing off the furniture on time.

After you register, sign in to Admin and open Customers → My account to confirm your workshop name, phone number, and delivery address match your real location in Damietta, Giza, Cairo, or Alexandria.

Upload your commercial registration and workshop photos under Validation Request. Your Referral Partner reviews first, then your Franchise Operator approves your documents. Easy Furniture admin gives the final verified badge that helps buyers trust your listings.

Make sure your account is linked to the correct Referral Partner who brought you onto the platform. That link controls who approves your products and who earns referral commission on your sales.

Once verified, you can start adding products from Catalog → Products. New listings stay hidden from shoppers until your Referral Partner and Franchise Operator both approve them.