Blog posts tagged with 'ef-faq-seed-batch:20260617-v2-humanized'

Check Orders for the latest status and any notes from the customer or platform admin. Cancelled orders stop further fulfillment — do not ship furniture after a cancellation is confirmed.

If the order is stuck because of a payment issue, wait for the status to update. Fawry and other payment methods may take time to confirm. You will receive an email when payment clears or fails.

For disputes about item specifications, contact your Referral Partner with the order number. They can help coordinate with the customer before you begin cutting materials at your Giza factory.

If you already started production and the customer requests changes, document everything in the order notes. This protects you during returns or quality disputes later.

Once your order is ready, make sure every piece is wrapped and protected for transport. Label boxes or pallets with the order number visible from outside.

The assigned shipper sees your order in their Admin panel under Orders. They will arrange pickup from your workshop or showroom. Keep your phone available on pickup day.

You do not enter tracking numbers yourself — the shipping company adds the tracking number and shipping fees when they mark the shipment as shipped. The customer receives updates automatically.

For large items like Damietta dining tables, confirm elevator and doorway measurements with the customer address before the shipper loads the truck.

First check the order status in Orders. If it still shows processing and no shipment exists, contact your Franchise Operator — they can follow up with the shipping partner assigned to your route.

If the shipper collected the furniture but delivery is delayed, the shipping company should add a note explaining the delay. Customers on Cairo-to-Alexandria routes often experience traffic or scheduling gaps.

Do not mark an order as delivered yourself. Only the assigned shipper can update shipped and delivered status after entering a valid tracking number.

Keep photos of how you packed the items. If the customer later reports damage, these photos help during returns and quality dispute reviews.

Easy Furniture applies two limits: a platform-wide maximum number of products per vendor, and a personal quota from your installment plan. If either limit is reached, Catalog → Products → Add new will block the upload until you renew your plan or get sponsor support.

If your Referral Partner or Franchise Operator rejects a listing, you receive an email with their notes. Open Product Approve Request or edit the product directly to fix issues like missing dimension photos or incorrect wood type descriptions.

When a listing is rejected at the Referral stage, it does not reach the Franchise Operator. Fix the problems noted and save the product — a new approval request is created automatically.

If your plan expired but you still have limited or unlimited support from your sponsor, you may keep uploading within their remaining quota. Ask your Referral Partner in Giza or Alexandria to confirm your current allowance.

Open Orders in Admin and look for orders assigned to your workshop. You will see the items, customer delivery address, and current status such as pending or processing.

Confirm you have the stock ready at your Damietta or Cairo workshop. Update the order status as you prepare the furniture. If the customer bought from multiple vendors in one checkout, you only see the items belonging to your store — Easy Furniture splits the order automatically.

When the order is ready for pickup, coordinate with the assigned shipping company. They need your items packed and labeled with the order number before collection from your workshop or showroom.

Your Referral Partner and Franchise Operator also receive notifications about new orders in your downline, but you are responsible for preparing and handing off the furniture on time.

Open Validation Request in Admin and read the rejection notes from your Referral Partner or Franchise Operator. Common issues include blurry commercial registration scans, a workshop address that does not match your governorate, or missing tax documents.

Gather corrected papers — for example, a clear photo of your Damietta workshop signboard or an updated commercial registration for your Giza factory — and submit a new request from the same screen.

If you believe the rejection was a mistake, contact your Referral Partner first. They can explain what is missing before you resubmit. Your Franchise Operator can also review territory records if the wrong Referral was assigned.

Until verification is approved, you can still log in and prepare product drafts, but your listings will not show the verified badge and may rank lower than verified competitors in Cairo and Alexandria search results.

Every new product you add from Catalog → Products starts as unpublished. Easy Furniture sends it first to your Referral Partner for review, then to your Franchise Operator for final approval.

Your Referral Partner checks photos, dimensions, and pricing. After they accept, the request moves to your Franchise Operator. Once both approve, the product goes live and shoppers across Egypt can find it.

You also have upload limits based on your subscription plan and any support from your Referral or Franchise sponsor. Check how many products you have left before adding a large seasonal collection from Cairo showrooms.

Verified vendors tend to appear higher in search results. Allow one to three business days for the full approval chain during busy recruitment periods.

After you register, sign in to Admin and open Customers → My account to confirm your workshop name, phone number, and delivery address match your real location in Damietta, Giza, Cairo, or Alexandria.

Upload your commercial registration and workshop photos under Validation Request. Your Referral Partner reviews first, then your Franchise Operator approves your documents. Easy Furniture admin gives the final verified badge that helps buyers trust your listings.

Make sure your account is linked to the correct Referral Partner who brought you onto the platform. That link controls who approves your products and who earns referral commission on your sales.

Once verified, you can start adding products from Catalog → Products. New listings stay hidden from shoppers until your Referral Partner and Franchise Operator both approve them.