Blog posts of '2026' 'يونيو'

Open Product Approve Request in Admin. Listings waiting for your decision already passed Referral review and include their notes.

Check product photos, pricing, materials, and dimensions against marketplace standards for your territory. Accept to publish the product live on the Easy Furniture storefront.

Verified vendors in your downline may receive better search placement after publishing. Encourage Damietta and Cairo workshops to complete verification before peak selling seasons.

Your approval is the final gate before shoppers see the listing. Allow one business day for review during high-volume recruitment periods.

Yes. As Franchise Operator you have final authority. Reject with notes explaining the issue — unrealistic pricing, missing safety information, or photos that do not match the described materials.

The vendor receives an email and can edit the product to address your notes. The listing stays hidden until resubmitted and approved again through the full chain.

Franchise rejection is separate from Referral rejection. Your notes are recorded for territory audit and help Referral Partners improve their first-pass reviews.

Consistent quality control across your network protects buyer trust and reduces returns from disappointed customers in Cairo and coastal governorates.

Open Validation Request in Admin to see pending requests from vendors in your franchise territory. Each request includes commercial registration, workshop photos, and the assigned Referral Partner.

Verify that the workshop address matches the claimed governorate, the Referral Partner link is correct, and documents are readable. Approve if everything checks out — the vendor receives a confirmation email.

Your approval is an important step, but the final verified badge on the storefront requires platform administrator approval after yours. Until then, the vendor can operate but may rank lower in search.

Process requests within 48 hours when possible. Slow verification delays product uploads and hurts competitiveness against verified Cairo showrooms.

Yes — reject the request with clear notes explaining what is wrong. Common rejection reasons include unreadable commercial registration scans, a workshop address outside your territory, or a Referral Partner who is not authorized under your franchise.

The vendor and their Referral Partner both receive notification. The vendor can fix documents and submit a new request without losing their account.

Do not approve vendors with incorrect Referral links just to speed things up. Wrong links break commission payments and product approval routing across your entire Alexandria and Giza network.

For repeated submission problems, schedule a territory call with the Referral Partner to review onboarding standards before recruiting more workshops.

Easy Furniture splits return costs among everyone involved in the order — vendor, shipping company, Referral Partner, and Franchise Operator — depending on who caused the problem.

If the listing was inaccurate and you approved it, you may share responsibility with the vendor. If delivery damage occurred, the shipper bears more of the cost.

Review the payroll adjustment linked to the returned order. It shows how much was deducted and which party was assigned each portion.

If you disagree with the allocation, contact your Franchise Operator with evidence — such as approval notes showing you flagged a concern before accepting the listing.

Confirm the vendor who fulfilled the order is in your downline. Commission only applies when you are the assigned Referral Partner at the time of the sale.

If the order was returned or refunded before completion, no commission is paid. Partial returns reduce the commission proportionally.

Orders still within the 14-day hold show as pending — not missing. Check the expected availability date on each payroll line.

If the vendor was recently reassigned to you, only orders placed after the correction count toward your commission. Contact your Franchise Operator with the order number for a territory audit.

You receive an email when a return is initiated on any order in your downline. Open Orders to see the return reason and current status.

Contact the vendor to confirm whether the product matches the approved listing. Ask for their packing and workshop photos if the customer claims damage or wrong specifications.

The shipping company usually arranges return pickup. Make sure the vendor keeps the item ready and labeled with the order number.

Return costs are shared between vendor, shipper, Referral, and Franchise based on responsibility. Your Franchise Operator makes the final allocation decision on disputed cases.

Open Orders and find the order for your downline vendor. The status shows whether it is processing, shipped, or delivered. Tracking details appear once the shipping company enters them.

You receive email notifications when orders in your network are placed, shipped, and delivered. Use these to follow up with slow workshops without waiting for the customer to complain.

For split orders, check each vendor's child order separately. A Damietta vendor may have shipped while a Cairo vendor is still preparing — the customer sees partial progress on the main receipt.

If delivery is delayed, note the order number and ask your Franchise Operator to contact the shipping partner on that route.

Open the order in Orders and review the shipping notes and delivery date. Ask the vendor for packing photos taken before handoff to the shipper.

Contact the vendor first to understand what happened. If damage occurred during transport, the shipping company should document it in their delivery notes.

Escalate to your Franchise Operator if the customer opens a return or quality dispute. You may need to confirm whether the listing photos matched the delivered item.

Stay neutral and document facts in the order notes. Your role is to coordinate between vendor, shipper, and Franchise — not to promise refunds directly to the customer.

Referral commission is calculated automatically when a downline vendor's order is fully delivered. The amount is based on the commission rate set for your partnership.

Like vendor earnings, referral commissions become available 14 days after order completion. This protects the return window for customers across Cairo, Damietta, and other governorates.

Check your payroll records in Admin for pending and available amounts. Each completed order creates a separate payroll entry showing your referral share.

Commissions apply to child orders in split checkouts — each vendor's portion is calculated independently even when the customer bought from multiple workshops at once.